Types
of cases in which compliance program
effectiveness
can play a part:
The commission of
a crime or tort does not, ipso facto, invalidate
the legitimacy or effectiveness of an organizational compliance
program. Such acts can occur despite an organization's
best efforts to avoid them.
However, if the act is a repetition of
a previously committed wrong about which the organization was aware
or should have been aware, or involves the same or a similar modus
operandi of
a previous wrong, or is a known problem within the business sector
to which the organization belongs, the act is less likely to be considered
to have occurred at random. Recurrence of these types of compliance breaches
can increase an organization's culpability and the grounds for
punitive damages.
The following are some examples of legal
cases where compliance can be an issue:
Insurance
Company Bad Faith: forgery
of coverage waivers or other documents; forestalling claim payments
because of the advanced aged of the insured; blatant refusal to
pay rightful claims.
Employer
Misconduct: sexual harassment;
discrimination in employment; wrongful termination.
Food
Health Law: food poisoning at restaurants
or other food service venues.
Premises
Safety: unsafe
working conditions; "accidental" injuries to non-employees;
failure to provide security.
Nursing
Home and Hospital Care: failure
to control infectious environments; failure to monitor, feed, or
medicate residents properly; mishandling of patients' personal
information.
Fraud: failure
to prevent defrauding customers or employees.
Anticompetitive
business activities: patent and trademark infringement; price-fixing and
other pricing violations; industrial espionage; bribery and kickbacks.